For your convenience, you have the option of paying half of your testing fee up front. The second half of payment is due before test results can be provided. You have up to 30 days to pay the second half of your testing fee.
*Important – We extend the option to split payments half and half as a courtesy to our customers. Regardless of your current situation and what may come about in the future, the second half of your testing fee must be paid. NO EXCEPTIONS, i.e. you changed your mind, you decided to go through a different facility, you decide to go trough a court/legal system and you no longer need our test results, etc. There is absolutely NO reason the second half of your testing fee will be waived once your samples have been collected. All testing not paid for in full within 30 days of test results being completed will be sent to collections and collection fees will be added to your balance.
Major Debit or Credit Cards
We accept major debit or credit cards, including Visa, MasterCard, Discover and American Express. We process payments over a secure network so there is no possibility of fraudulent activity.
Pre-paid Gift Cards
If you are hesitant about providing your debit or credit card information over the phone, we also accept pre-paid gift cards. These cards can be purchased at most retailers nationwide, such as, Walmart, Walgreens, CVS, Target, Office Depot, etc. This is the most discreet payment option. You do not have to provide any personal information to purchase these cards so they are not traceable. Also, you are not entering into any contract with these cards. You use them once and dispose of them. Simply take cash to one of these locations and purchase the number of cards needed to complete your transaction. These cards sometimes come in increments such as $25, $50 and $100, so you may need to purchase more than one depending on your specific transaction amount. However, many retailers provide an option that will allow you to choose the amount you desire to load to the card. With most cards, the funds are available to use over the phone right away or at least within a half an hour, so there are no extra steps. Some prepaid gift cards are active as soon as you leave the store, however, they are only active to use during face-to-face transactions. You must call the number or visit the website on the back of the card(s) in order to register them for over the phone or online use. Please do not confuse the gift cards with the reloadable cards, such as GreenDot. Although we do accept reloadable cards, they do require personal information be provided and, in most cases, a statement is sent to your address. Also, most reloadable cards charge a monthly fee.
Money Order or Cashier’s Check
A money order or cashier’s check is also an option; however, such payment must be received by our office prior to your test being scheduled. This could delay the testing process.